Asian Joint Venture Recovery

This joint venture was to develop and operate a public electronic portal for government services for an Asian government.

The situation was as follows:

  • Client needed electronic services for population but wanted to do a total outsource of development and operations
  • Client was willing to forgo much of the revenue relating to the electronic services
  • Portal could provide e-commerce commercial offerings as well
  • Conflict between the joint venture partners regarding the business direction of the joint venture
  • Financial conflict between the joint venture partners
  • Change requests were being issued but not acted upon
  • Inadequate governance for a program of this size and complexity
  • Major schedule and cost overruns

Results of recovery:

  • System was delivered meeting client expectations
  • Joint venture received significant positive publicity
  • Developed strong relationships with client as trusted advisor
  • Created significant new markets for the joint venture