Two Major Services Companies Merger

The client was a fortune 100 company acquiring another fortune 100 company. The services business of the two companies required integration.

The general situation around the company being acquired was:

  • The client wanted to capture greater market share through synergy
  • The companies together had roughly 65,000 employees
  • They each had their own methodologies
  • The client wanted to retain both company’s customers and revenue stream
  • The client wanted retain and fully integrate the acquired company’s employees into the client’s staff
  • There would be no retention of the original identity of the company

Results from project recovery:

  • One of the most successful integrations, used as a case study by industry
  • On day-one integration all the company’s employees had technology access into the client systems
  • Sales force and services integrated
  • All the company’s employees were fully transitioned as client’s human resource systems for pay, benefits, career development etc
  • Integrated governance structures and business plans
  • Clear message to customers and partners regarding product and service offerings
  • Integration, augmentation and/or replacement of legacy systems, manual processes and elimination of infrastructure redundancy